These Terms set out the conditions for using the Nolleo app and its friends features provided by momick (business registration number 313-08-05038; "we", "us", or the "Operator"). Please read them before using the app or creating an account.
1. Purpose and scope
These Terms govern your use of the Nolleo app (the "App") and the online service that powers its friends features (the "Online Service"; together with the App, the "Service"), and set out the rights, obligations, and responsibilities of the Operator and users.
The provisions about the App apply to everyone who installs and uses it; the provisions about the Online Service also apply to members who create an account. Personal information is handled under our Privacy Policy.
2. Definitions
User: anyone who uses the App
Member: a user who has agreed to these Terms and created an account
Account: a member's standing to use the Online Service, linked to a sign-in account (Google or Apple)
Username: the name friends use to find a member. It must be unique and cannot be changed once created.
Nickname: the name friends see. It does not have to be unique and can be changed at any time.
Pet: a character a user adopts and cares for in the App
Visit: sending your pet to a friend's screen, including delivering a message, ball play, and pranks
Prank: a feature that lets the pet, within limits the user allows, minimize or close windows, move the mouse cursor, or leave a note
3. Posting and changing these Terms
We make these Terms available at all times in Settings > General > About and on the sign-up screen.
We may change these Terms to the extent permitted by applicable law, including the Korean Act on the Regulation of Terms and Conditions. We will announce the changes and their effective date as described in Section 17 at least 7 days in advance, or at least 30 days in advance for changes that are unfavorable to members or otherwise significant.
If you do not agree to the changed Terms, you may delete your account. If, when announcing a change, we clearly state that you will be deemed to accept it unless you object by the effective date, and you do not object by then, you will be deemed to have accepted the changed Terms.
4. License to use the App
We grant you, free of charge, a right to install and use the App on your own devices for personal, non-commercial purposes. This right is non-exclusive and may not be transferred or sublicensed.
Except as permitted by law, you may not copy and distribute or sell the App, modify, reverse engineer, or decompile it, or use the App's artwork, animations, or sounds separately from it.
Open-source software included in the App is governed by its own license, which prevails over this section.
5. Creating and managing an account
An account is created when you sign in with a Google or Apple account, choose a username and nickname, and agree to these Terms and the Privacy Policy.
Only people aged 14 or older may create an account.
You may not impersonate others, use someone else's sign-in account, or use a misleading username or nickname, such as one that pretends to be the Operator.
You are responsible for managing your sign-in account and devices. If you learn that your account has been compromised, you must sign out immediately and notify us.
We may refuse a sign-up, or later terminate an account, if the person is under 14, impersonates someone else, or tries to sign up again while restricted.
6. What the Service offers
App: adopting and caring for pets, playing with your pet on the desktop, pranks, and shortcuts. No sign-in is needed.
Online Service: finding friends by username, friend requests, sharing online status, pet visits, messages (up to 80 characters), ball play, and pranks by friends' pets
The Service is free. If we introduce paid features, we will announce them in advance and ask for your agreement to separate terms.
The number of friends and the number of friend requests, visits, and messages are limited to prevent abuse.
7. Pranks and visits
When pranks are on, your pet may minimize or close windows of apps you choose, briefly move the mouse cursor, or leave a note on the screen. Because closing a window can lose unsaved work, that prank is off by default and you must confirm a warning to turn it on. Minimized windows and similar pranks can be undone with "Undo prank" in the tray menu, but closed windows cannot be restored.
A friend's pet visits only when your visit settings allow it, and its pranks happen only within the pranks you have turned on. In Work mode, or if you block all visits, friends' pets do not come, and you can hide your pet and stop a prank at any time with the Panic shortcut.
During presentations, screen sharing, or important work, please turn off pranks and visits or use Work mode. We are not responsible for the results of pranks you have turned on working as configured (such as losing unsaved work when a window is closed) unless we acted intentionally or negligently.
8. Prohibited conduct
You must not:
send or display abusive, harassing, hateful, or obscene content, other people's personal information, or illegal content through messages, nicknames, or pet names
repeatedly send friend requests or visits to someone who does not want them
impersonate others or use someone else's account
attack the server, access it by abnormal means such as a modified app or automated program, or evade rate limits
exploit security vulnerabilities in the Service (if you find one, please tell us)
otherwise violate the law or these Terms
9. Members' content
Rights in nicknames, pet names, and messages ("Content") belong to the member who created them. You allow us to use your Content free of charge to the extent needed to deliver it and show it on screen. Messages are delivered, not stored.
The member who sends Content is responsible for it. Because we neither preview nor store messages, we do not review their contents. If you receive messages you do not want, you can remove the friend or block visits, and you can let us know.
If we learn of a nickname that violates Section 8, we may ask the member to change it or replace it with another name.
10. Providing, changing, and suspending the Service
We aim to provide the Online Service 24 hours a day, every day. It may stop temporarily for maintenance, failures, network problems, natural disasters, and the like, and we will announce planned maintenance in advance.
We may change or end part or all of the Online Service for operational or technical reasons. We will give members 30 days' notice of significant changes or of ending the Service, and after it ends we will delete information as described in the Privacy Policy.
Even if the Online Service stops or ends, you can keep using the features of the installed App that do not require signing in.
11. Updates
With automatic updates on, the App checks for and downloads new versions and installs them the next time it starts. You can turn off automatic updates in Settings > General.
For security or compatibility reasons, the Online Service may stop supporting older versions of the App. In that case you will need to update the App to use the friends features.
12. Restricting use
If a member violates Section 8, we may, depending on how serious and how frequent the violation is, issue a warning, restrict use of the Online Service for a set period, or terminate the account.
Before restricting use, we will give the reason and period as described in Section 17. If urgent action is needed because of serious harm to other users or a clear violation of law, we may restrict use first and notify you right away.
If you disagree with a restriction, you may object by emailing support.picks@momick.com. We will review the objection and tell you the outcome, and lift the restriction immediately if the objection is justified.
13. Deleting your account and ending the agreement
You may end this agreement at any time in Settings > Friends > Delete account. When you do, you are signed out right away and become invisible to friends, and your account information is erased after 14 days. If you sign in again with the same sign-in account within 14 days, the deletion is canceled.
The username of an erased account cannot be used by anyone for 30 days. The pets and settings on your computer remain regardless of account deletion.
If we terminate an account under Section 12, personal information is still deleted as described in the Privacy Policy.
14. Intellectual property
All intellectual property rights in the Service, including the App, pet characters, artwork, animations, sounds, names, and logos, belong to us or their rightful owners. These Terms grant no rights other than the license in Section 4.
If you send us feedback or suggestions about the Service, we may use them freely to improve it.
15. Our obligations
We comply with the law and these Terms and strive to provide the Service reliably. We protect personal information as described in the Privacy Policy, and we handle users' legitimate opinions and complaints in good faith and tell them the outcome.
16. Limits of responsibility
The Service is provided free of charge. We do not guarantee that it will suit your particular purpose or operate without interruption or error.
Unless we acted intentionally or negligently, we are not responsible for damage caused by:
force majeure, such as natural disasters, war, power outages, or network failures
problems with your device, operating system, or network
pranks you turned on working as configured
Content exchanged between members, and disputes arising from it
outages of external services such as Google, Apple, or GitHub
This section does not limit liability for damage caused by our intentional misconduct or gross negligence, or any liability that cannot be limited under applicable law.
17. Notices
We do not hold members' email addresses or phone numbers, so we give notices in the App. Where that is not practical, we post the notice on the App's download page for at least 7 days (at least 30 days for notices that are unfavorable to members or otherwise significant) instead.
You can contact us at support.picks@momick.com.
18. Dispute resolution and governing law
If a dispute arises about the Service, we and you will first try in good faith to resolve it by discussion through support.picks@momick.com.
These Terms and your use of the Service are governed by the laws of the Republic of Korea, and lawsuits shall be brought in the court with jurisdiction under the Korean Civil Procedure Act.
If you live in the United States, Section 19 also applies, and it prevails over this section where they differ.
19. Additional terms for U.S. residents
Disclaimer of warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", AND WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, OR GOODWILL. OUR TOTAL LIABILITY RELATING TO THE SERVICE WILL NOT EXCEED US$50. SOME STATES DO NOT ALLOW THESE DISCLAIMERS OR LIMITATIONS, SO THEY MAY NOT APPLY TO YOU.
Governing law and venue
The laws of the Republic of Korea also apply to U.S. residents, without regard to conflict-of-laws rules. However, any consumer rights under the law of your state that cannot be waived by agreement continue to apply. You may bring a claim in the small claims court of the county where you live.
Copyright complaints
If you find Content in the Service that infringes someone's copyright, please email support.picks@momick.com with the copyrighted work, the username of the member who sent the infringing Content, and your contact information.
20. General
If any provision of these Terms is held invalid, the remaining provisions stay in effect. Our failure to exercise a right under these Terms right away does not waive that right.
Members may not transfer their position or rights under these Terms to anyone else.
These Terms are provided in Korean, English, and Japanese. If the versions differ, the Korean version prevails, unless the law requires that a version in a language you understand prevail.
